This Privacy Policy describes how Sophia Melbourne ("the Site", "we", "us", or "our") collects, uses, and discloses information when you visit, use our services, or make a purchase from sophia-melbourne.com ("the Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

Information Collection and Use

To provide the Services, we collect information from a variety of sources, as set out below. The information collected and used varies depending on how the Services are used. This may include information necessary to process transactions, manage accounts, and support functionality of the Site.

Automatically Collected Information

We may automatically collect information about interaction with the Services ("Usage Data"). This includes access data, browser details, network connection, IP address, and interaction behavior. We use cookies, pixels, and similar technologies to collect this data.

Third-Party Information

We may receive information from vendors and service providers that support the Site, such as Shopify and payment processors. When visiting the Site, interacting with emails, or viewing advertisements, information may be collected via tracking technologies (e.g., pixels, web beacons, cookies).

Use of Information

We may use the collected information to:

• Provide and manage the Services
  
• Process payments, fulfill orders, and manage transactions
  
• Improve Site functionality and user experience
  
• Conduct marketing and promotional activities
  
• Ensure security, fraud prevention, and compliance
  

Cookies

We use cookies to operate and enhance the Site. Cookies help remember preferences, run analytics, and personalize experiences. Users can adjust browser settings to manage cookie preferences.

Disclosure of Information

Information may be shared with:

• Vendors and service providers (e.g., IT, payment, analytics, logistics)
  
• Business and marketing partners
  
• Affiliates or within the corporate group
  
• In compliance with legal obligations or during business transactions
  

Third-Party Websites

The Site may include links to third-party platforms. These platforms operate independently and are not governed by this Privacy Policy. Users are encouraged to review their respective privacy and security policies.

Data Security and Retention

We use commercially reasonable measures to protect data. No method of transmission or storage is 100% secure. Information is retained only as long as necessary to fulfill purposes such as service provision, legal compliance, and dispute resolution.

International Transfers

Information may be transferred and processed outside the country of residence. Where applicable, appropriate safeguards will be applied in accordance with legal requirements.

Contact

For questions or concerns about this Privacy Policy, please contact us via sophia-melbourne.com.